Refund policy

We’re so convinced you’ll absolutely love our services, that we’re willing to offer a 7 working days risk-free money back guarantee. If you are not satisfied with the service for any reason you can get a refund within 7 working days of making a purchase. Please keep in mind that even though we offer a full money back guarantee, we will issue a refund only for the unused portion of the service.

Online Bank Transfer, full refunds will be credited into your bank account via online bank transfer, which should be posted within 3-5 working days.

Credit card refunds services, refunds will be sent to the card-issuing bank.

Additional services

Please note that any additional services, custom work or technical support are non-refundable as our time cannot be recovered.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

https://madex.com.my/contact-us/
general@madex.com.my hr@madex.com.my

This document was last updated on September 7, 2022

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